Drift exposes a remote MCP server any MCP client can connect to — the Claude API MCP connector, Claude Code, claude.ai custom connectors, or your own agent.
Connected agents can start chats with your Drift agent, continue them, poll for replies, search and read transcripts, and download generated files. That is the whole surface: no access to connected apps, memories, or settings.
Transport is Streamable HTTP (JSON-RPC over POST), authentication is OAuth 2.1 with a Drift consent page, and replies generate asynchronously with a polling tool.